This Privacy Policy explains how Document Sign (“we”, “us” or “our”) collects, uses, shares and protects personal information when you visit document-sign.org (the “Service”). We are committed to handling your information responsibly and in accordance with applicable law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”).
1. Data Controller Identification
The data controller responsible for your personal information is:
Document Sign
111 Castro St
San Francisco, CA 94114, United States
Email: [email protected]
2. Categories of Data We Collect
Document Sign is an informational website and does not require you to create an account. The categories of personal information we may collect are limited:
- Technical & device data — IP address, browser type, device type, operating system and referring pages, collected automatically through server logs.
- Usage data — pages viewed, time on page and general interaction data, where analytics are enabled with your consent.
- Approximate location — a general region inferred from your IP address (not precise geolocation).
- Communications data — your name, email address and message content if you contact us by email.
We do not knowingly collect payment information, government identifiers, or special categories of sensitive personal data through the Service.
3. Purposes of Processing & Legal Basis
We use the personal information we collect for the following purposes, relying on the legal bases shown:
- To operate and secure the Service (displaying pages, preventing abuse) — legal basis: our legitimate interest in providing a functional, secure website.
- To understand and improve our content (aggregate analytics) — legal basis: your consent, where analytics cookies are used.
- To respond to your enquiries — legal basis: our legitimate interest in answering you, or steps taken at your request.
- To comply with legal obligations — legal basis: compliance with applicable law.
4. Third-Party Sharing & Disclosure
We do not sell your personal information. We share limited data only as follows:
- Hosting & infrastructure providers — our website host processes server logs on our behalf to deliver the Service.
- Analytics — where enabled with your consent, a privacy-focused analytics tool processes aggregate usage data; no advertising networks are used.
- Legal & safety — we may disclose information if required by law, regulation, legal process, or to protect the rights, safety or property of Document Sign or others.
Third-party electronic-signature providers described on the Service are separate businesses; visiting their websites is governed by their own privacy policies, not ours.
5. International Data Transfers
Our service providers may process data in countries other than your own, including the United States. Where personal information is transferred across borders, we rely on appropriate safeguards (such as standard contractual clauses) where required by applicable law to ensure a comparable level of protection.
6. Data Retention
We retain personal information only as long as necessary for the purposes described:
- Server logs — up to 90 days, then deleted or anonymised.
- Aggregate analytics data — up to 26 months.
- Email correspondence — up to 24 months after our last exchange, unless a longer period is required to comply with legal obligations.
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the following rights:
- Right to Know / Access — request the categories and specific pieces of personal information we have collected about you.
- Right to Delete — request deletion of personal information we hold about you, subject to legal exceptions.
- Right to Correct — request correction of inaccurate personal information.
- Right to Opt-Out of Sale or Sharing — we do not sell or share your personal information as those terms are defined under the CCPA/CPRA, so there is nothing to opt out of; this statement confirms our practice.
- Right to Limit Use of Sensitive Personal Information — we do not collect or use sensitive personal information for purposes that would require this option.
- Right to Non-Discrimination — we will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, email [email protected] with “Privacy Request” in the subject line. We will verify and respond to your request within the timeframes required by law.
8. Children's Data
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Security Measures
We implement reasonable administrative, technical and organisational security measures to protect personal information against unauthorised access, loss, misuse or alteration. We protect data in transit using encryption (HTTPS/TLS), limit access to the information we hold, and we safeguard our systems with ongoing monitoring. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact
For any questions or requests regarding this Privacy Policy or your personal information, contact:
Document Sign
Email: [email protected]
Phone: +1 (415) 749-0058
111 Castro St, San Francisco, CA 94114, United States
See also our Terms of Use and Cookie Policy.